guest guide
check-in made simple
Get a head start
Follow the link by clicking Pre-check to check-in using our kiosk. You'll need to be 18+, have a valid Passport/ID, phone access to reach you and a valid email.
PLUG-IN
Meet a deep snooze
For a deeper snooze earplugs are available atop the entryway, grab a set and plug in to rest. We like the sound of less sheep to count.
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CHILL
Relax & unwind
Explore our space and chill in the lounge, find a nook to keep up with the latest online trends, or close the curtains to a good nights rest.
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GUEST 24/7 ACCESS: Requires all reservations to be booked by 9 PM on the day of arrival and self-check-in performed by 10 PM. Walk-ins are welcome until 10 PM. Any bookings made after 10 PM will be canceled.
California Resident Policy+ DISCLOSURE
To stay true to our international values, ALL California residents are subject to screening before check-in and have a 28-day maximum stay within a six-month period. We DO NOT accept San Francisco residents who reside in or within 25 miles of the San Francisco city limits. Chapter Hostels and its affiliates reserve the right to refuse or deny service.
IN HOUSE POLICY
We ask that you practice respect for our community, our neighborhood, the environment, yourselves, and each other. Some ways to practice respect are to firstly, respect yourself by caring for your hygiene, being mindful of what you waste (such as water and other resources), and considering the well-being of others in the same communal space.
Provided your understanding, you will adhere to our in-house quiet hours from 10 PM to 9 AM, practice kitchenette manners such as cleaning after yourselves, and adhere to the house rules upon check-in.
We are a smoke-free, drug-free, non-party location.
By entering our hostel, you are agreeing to the standards and rules we have set to support a safe environment. You agree to damage fees that may be incurred as listed in our company policy. You agree that Chapter San Francisco and the staff representing the brand have the right to cancel your stay.
ADVENTURE AWAITS
DISCOVER WAYS TO PLAY
Clicking text on the photos below takes you to external sites.